Common Questions

Sizing + fit

What size am I?

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We got you girl, check out our size guide here. Need further assistance, no sweat email us at hello@lacswim.com.

What sizes do you carry?

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We currently carry S, M, L, XL.

Will you be adding more sizes?

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Yes! Both smaller and larger sizes will be coming soon!

Orders

What is your return policy?

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To see our return policy, view our Returns + Exchanges page here

What if an item I like is no longer in stock?

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If an item is no longer in stock, click on the item and request to be notified when the item will be restocked within the product page.

I received a faulty item, what do I do?

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We're so sorry your item is not as flawless as you hoped. Please view our Returns + Exchanges page and click on the button titled "get started now". A team member will be in touch as soon as possible to resolve the issue.

Can I edit or change my order?

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If you made a mistake entering in your shipping info please send us an email immediately so we can update your order. Unfortunately, once your order is shipped out we are unable to make any changes, so please double check your information when checking out.

How do I cancel an order?

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You can cancel your order by shooting us an email at hello@lacswim.com, subject line “ORDER CANCEL REQUEST #(Your Order Number)”. Please note that we pack and ship orders quickly so that you can receive your suits as fast as possible. Orders that have already been sent out cannot be canceled or modified.

Shipping

How do I contact LAC swim?

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Please contact us via email with any questions, feedback or concerns by emailing hello@lacswim.com.

Where is my order?

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Orders are shipped from Monday to Friday within 1-3 business days. Times are subject to change during holiday's. For general information on our shipping and delivery, please view our Shipping + Orders page. If you have any other question please email hello@lacswim.com.

Will I have to pay duties and taxes?

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US orders may be subject to duties and taxes after crossing the border. LAC swim is not responsible for costs incurred on US shipments. Please note transit times may vary due to customs delays. All Canadian orders will be subject to provincial taxes. Duties will not be incurred on Canadian orders.

Does LAC swim ship to my country?

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Currently, LAC Swim ships to Canada and the USA only. For all of you international LAC Swim supporters—we will be shipping to you soon. Want us to ship to your country next? Fill out this form and let us know.

What shipping carrier do you use?

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We use Canada Post for all of our shipments. For our US customers, once your package clears customs your swimwear will be delivered via USPS.

What is my tracking information?

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Once your order has been shipped you will receive an email with your tracking number.

How much does shipping cost?

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Our shipping costs vary depending on location. Click here to view our shipping information page.

Our swimwear

Where is LAC swim designed and made?

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LAC swim is proudly located and designed in Canada. Our suits are manufactured in a Premium Grade facility of eco-friendly clothing in a factory in Bali, Indonesia.

What material are your suits made of?

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Our products are made from soft and luxurious Italian fabric made of 78% regenerated nylon and 22% spandex made from the ECONYL® process. Who doesn’t love to help out the environment all while being fashionable? For more info on our fabric view our sustainability page here.

How do I care for my suit?

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For detailed instructions on how to care for your bikini, we suggest you visit our care page here.

Can I purchase LAC swim in a store?

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Currently, we only offer our products through our official online. Click here to shop our styles.

Where are you located?

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Our business is proudly located in Ontario, Canada!

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